1. Introduction

Welcome to IT Edge Consultancy. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website, applications, and related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information when you register for an account or interact with our services, including your name, email address, phone number, and other relevant contact details.

2.2 Account & Cloud Data

To provide cloud consulting, analytics, and optimization services, we may collect data related to your cloud accounts (such as AWS), including account identifiers, usage metrics, configuration details, and performance data.

2.3 Log and Usage Data

When you use our platform, we automatically collect certain technical information such as IP address, browser type, operating system, device information, referral URLs, access times, and usage patterns.

3. Use of Information

3.1 We use the collected information to deliver, operate, and improve our services, including cloud analysis, cost optimization, performance recommendations, and user experience enhancements.

3.2 We may also use your information to communicate with you, respond to queries, provide customer support, and share service-related updates or important notices.

4. Data Sharing and Disclosure

4.1 We may share your information with trusted third-party service providers who assist us with platform operations, analytics, infrastructure, or customer support, provided they are bound by confidentiality obligations.

4.2 We may disclose information if required to do so by law, regulation, legal process, or valid governmental request.

5. Data Security

5.1 IT Edge Consultancy implements reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, misuse, or alteration.

5.2 Despite our efforts, no internet-based system can be guaranteed to be completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights

6.1 You have the right to access, correct, update, or request deletion of your personal information, subject to applicable laws. You may also have the right to restrict or object to certain data processing activities.

6.2 To exercise these rights, please contact us using the details provided in Section 9.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, we will take appropriate steps to delete it promptly.

8. Changes to This Privacy Policy

IT Edge Consultancy reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website or platform.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

📧 care@itedgeconsultancy.com